Knowledge Base
Find answers, tutorials, and guides for True Protection.
Account & Billing
10 articles found
Managing Your True Protection Subscription
Managing Your Subscription Your True Protection by Jag subscription can be managed entirely through your online account. This guide covers viewing you...
Understanding Your Billing and Invoices
Billing and Invoices This guide explains how billing works for your True Protection by Jag subscription and how to access and manage your invoices. B...
Transferring Your License to a New Device
Transferring Your License If you have purchased a new computer or need to move True Protection by Jag to a different device, you can transfer your lic...
Setting Up the Family Plan
Setting Up the Family Plan The True Protection by Jag Family Plan protects up to 5 devices under a single subscription with a shared management dashbo...
How to Request a Refund
Requesting a Refund True Protection by Jag offers a 30-day money-back guarantee on all new subscriptions. If you are not satisfied with your purchase,...
Resetting Your Account Password
Resetting Your Password If you have forgotten your True Protection account password or want to change it for security reasons, follow the steps below....
Managing Multiple Licenses and Devices
Managing Multiple Licenses If you have purchased multiple True Protection by Jag licenses or manage devices for your organization, the account portal...
Enabling Two-Factor Authentication on Your Account
Enabling Two-Factor Authentication Two-factor authentication (2FA) adds a critical layer of security to your True Protection account. Even if someone...
Contacting True Protection Support
Contacting Support The True Protection by Jag support team is here to help you resolve any issues and get the most from your security software. We off...
Understanding Your True Protection Plan Comparison
Plan Comparison Guide True Protection by Jag offers three subscription tiers designed for individuals, families, and businesses. This guide helps you...